Mission were selected to undertake the modernisation of the hospitality booking
service used by staff and officials at HM Foreign & Commonwealth Office, as it
was then known.
The Foreign & Commonwealth Office, now Foreign, Commonwealth & Development Office
is a ministry in Her Majesty’s Government that pursues national interests and
projects the UK as a force for good in the world. It promotes the interests of
British Citizens, safeguards the UK’s security, defends UK’s values, reduces
poverty and tackles global challenges with international partners.
Online Ordering Facility / Bespoke Payment Systems / Content Management / Analysis
Replace an antiquated manual ordering facility with an online system that would
provide an efficient and effective service for both the hospitality providers and
FCO users. Integrate new facility with Government procurement card and budget code
A comprehensive exploration of the project involving extensive discussions with FCO
their hospitality service providers and the banks for both parties gave Mission a
complete understanding of the e-commerce facility required. Mission’s complex
integration with the procurement card and FCO budget and accounting systems were key
to the project success.
Originally built in 2006 we have continuously updated and modernised the system
throughout it’s life, and it’s still going strong today.